City of Calgary, Community Guide to the Planning Process, 2002. City of Calgary, Glossary of Common Planning Jargon, 1998. City of Edmonton, A Guide to Environmental Review Requirements in the North Saskatchewan River Valley and Ravine System, December 2000.

City of Edmonton, The Planning and Development Handbook for the City of Edmonton, 2001.

City of Edmonton, Planning and Development Department Web site (www.edmonton.ca), September 2003.

City of Ottawa Web site, www.city.ottawa.on.ca, June 2003.

Conflict Resolution Network, www.crnhq.org.

Daniels, Lorne, Public Participation Handbook, Red Deer, 2003.

Davis, Peter & Vincent, Ange, Consultation Manual: A model for effective consultation for the Alice Springs Town Council,

p. 4. Edmonton Federation of Community Leagues, Planning Presentation Handouts, June 2003. IAP2 Headquarters, Public Participation Toolbox, 11166 Huron St. Suite 27, Denver, CO 80234 USA, Tollfree: 1-800-644-4273, Fax: (303) 458-0002. www.iap2.org

Kunreuther, Howard and Lawrence E. Susskind, “Facility Siting Credo: Guidelines for an Effective Facility Siting Process” in Environmental Impact Assessment Review. Publication Services, University of Pennsylvania, 1991. www.mit.edu/afs/athena/org/p/publicdisputes/practices/credo.

Mediation and Restorative Justice Centre, Talking with Your Neighbour: A Guide to Resolving Conflicts with your Neighbour, Edmonton, Alberta, 2003, p. 10.

The Rural and Small Town Research and Studies Programme, Department of Geography, Mount Allison

University, NIMBY Guidelines, Sackville, N.B. E0A 3C0, Tel: (506) 364-2393, Fax: (506) 364-2601. Strategic Press Information Network , The SPIN Project. www.spinproject.org/index.html Sy, San San, A Selective Bibliography on Online Engagement, April 2003. www.acjnet.org/docs/bibjune2003.doc